Effective Date: 20 July 2023

1. Return Policy

At DSECTORS SERVICES LTD., we are committed to providing high-quality consultancy services to our clients. However, as our products are service-based and intangible in nature, we do not have a return policy in place. Once a consultancy service has been purchased and delivered, it cannot be returned or exchanged.

2. Refund Policy

We understand that exceptional circumstances may arise where a client believes that the delivered service does not meet the specified requirements and scope. In such cases, we are open to considering partial refunds.

3. Eligibility for Refund

To be eligible for a partial refund, the following conditions must be met:

The client must provide sufficient evidence that the delivered service does not align with the initially agreed-upon requirements and scope as outlined in the service description.

The client must submit their refund request within [X] days from the date of service delivery.

The client must communicate their concerns and provide detailed documentation supporting their claim, including specific areas where the service failed to meet expectations.

4. Refund Process

If the conditions for a partial refund are met, the following process will be followed:

The client should contact us at [email protected] with their refund request, providing all necessary documentation and details.

Our team will review the request and the provided evidence thoroughly.

If the claim is found to be valid, we will initiate a partial refund, the amount of which will be determined based on the extent of non-compliance with the agreed-upon requirements and scope.

The refund will be processed within 15 to 21 business days from the approval of the refund request.

5. Refund Amount

The amount of the partial refund will be calculated based on the degree to which the delivered service deviates from the agreed-upon requirements and scope. The maximum refund amount will not exceed the original purchase price of the service.

6. Contact Us

If you have concerns or questions about our Return and Refund Policy, please feel free to contact us at:

Address: 179/3 Fakirarpool, Motijheel, Dhaka-1000, Bangladesh

Email: [email protected]

7. Changes to this Policy

We may update this Return and Refund Policy from time to time. It is your responsibility to review this page periodically for any changes.

By using our services, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy. Last updated on 28 August 2023.